Terms of Service & Refund Policy
Effective: November 2026 • Support: support@feilookup.com
1. Informational & Procurement Intelligence Scope: DWPERadar normalizes public government enforcement records (FDA Import Alerts / DWPE, OASIS Refusals, MARCS-CMS Warning Letters, OpenFDA Recalls). Content and charge-code playbooks do not constitute formal legal advice or create an attorney-client relationship unless and until you sign a direct engagement agreement with licensed counsel.
2. Dataset Commercial License ($39 One-Time): Purchasing the 5-Year Cleaned Excel Pack grants an internal single-company license for supplier auditing and FSVP due diligence. Redistribution or public resale of the raw spreadsheet files is prohibited.
3. Refund Policy: Due to the instant digital delivery of downloadable .xls and .csv datasets, refunds are granted within 7 days if files are corrupted, unreadable, or materially different from the free preview samples available via /api/export. You can cancel monthly FEI Watchdog subscriptions anytime before the next billing cycle by emailing support@feilookup.com.